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A Lean Approach to Service Management in the Real World

A Lean Approach to Service Management in the Real World

Wednesday, March 15, 2023 (2:30 PM - 4:30 PM) (PDT)


In the last decade, we've seen the rise of knowledge workers. Digital transformation has become a reality with innovative software teams embracing DevOps practices. IT organizations are also evolving a shift from traditional ITSM toward IT practices shaped by lean and agile. But how do highly automated systems interface with human and digital services?

Atlassian’s ITSM solution unlocks IT at high velocity by streamlining workflows across development and operations at scale. Meaning what was once many siloed teams with different ways of working are now integrated and much more collaborative than ever before.

Event Details:

We are delighted to collaborate with Atlassian's IT team, who will share their experience in using Atlassian tools, followed by a demo showcased by our ITSM Solution engineer that covers the following topics:

  • Key practices and approaches that drive value co-creation in highly automated environments
  • How you and your organization can leverage Atlassian’s cloud platform and products to improve the way teams work across the entire value stream of work

Following the demo, we will have a Q&A regarding anything Atlassian - if you are looking for information about migrating to the cloud, optimizing your Atlassian suite, or adopting the Atlassian ITSM solution, RSVP Now!



Fort Tectoria
777 Fort Street
Victoria, BC Canada
Event Contact
Anjalika Kukretti
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Wednesday, March 15, 2023 (2:30 PM - 4:30 PM) (PDT)

15th March 2023 from 2.30 PM to 4.30 PM PST

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