Caorda Web Solutions provides creative web site design, digital marketing, seo, custom web and database development, mobile app development, and hosting solutions to a significant client base of small to medium sized businesses. Since 2003, Caorda’s team has been bringing the heat with full end-to-end web services, getting businesses of all sizes online and performing their absolute best. As a testament to our quality of work, Caorda has won the VIATEC Online Strategy of the Year Award and has been nominated many times as a finalist in various categories.
As a Caorda Team we:
believe in authentic collaboration
believe in creating a high performance culture
believe a sense of humour and fun are essential parts of our business
Caorda prides itself on being a company that works hard to achieve superior results, while always ensuring there is time taken to foster an enjoyable work environment. We want to hear from you if you love what you do, and are a meticulous multitasker, who can work well under pressure when faced with competing priorities. You can maintain and deliver projects on time and on budget. You are skilled with managing a project from brief to completion and you have strong communication and organizational skills.
10 Feb 2021
11 Apr 2021
If you think you’re ready for the challenge and would like to be part of our team, please send your cover letter and resume via e-mail to firstname.lastname@example.org.
The primary function of the Account Manager position is to provide Caorda’s clients with exceptional customer service related to website design, digital marketing, app development and hosting. Daily responsibilities include the coordination of tasks and projects, as well as promoting Caorda’s services, and identifying ongoing sales opportunities. This role is key in ensuring a positive customer experience.
DUTIES AND RESPONSIBILITIES
Coordinate the implementation of multiple tasks and projects at one time
Work directly with existing clients and prospects to understand and document customer requirements for tasks and projects
Establish, communicate, and adhere to budgets and timelines
Work closely with the entire Caorda team to balance priorities and ensure tasks and projects are completed in a timely manner
Contact and engage existing clients on a regular basis to establish and develop rapport
Field customer inquiries and assist with the resolution of client issues
Identify opportunities to provide additional services to existing customers
Inbound lead follow-up for phone and web inquiries
Targeted outbound calling for specific industries and product offerings
Participate in industry networking opportunities and external promotion of Caorda
Participate in the cohesive social media voice of the company, including contributing to blog posts and newsletters
Assist with the development and execution of corporate marketing and client communication initiatives
Deliver exceptional customer service
Business, Marketing or Communications degree or certificate preferred
Strong organizational skills with an ability to balance multiple priorities in a fast-paced, dynamic work environment
Exceptional interpersonal skills with an emphasis on customer service
Ability to focus on the details and manage time effectively
Solid understanding of the web, including websites, CMS, SEO, Ad Words, digital and e-mail marketing
Ability to work independently and as part of a team
Clear and concise writing and communication techniques