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IT Specialist

IT Specialist

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Reliable Controls Corporation

Reliable Controls Corporation is a locally owned and operated company, which specializes in the design and manufacture of Internet-connected, building automation controls. Our innovative products automate building environments, decreasing their impact on our planet. At Reliable Controls we offer a collaborative and engaging environment, where employees are encouraged to learn and grow while contributing positively to the big picture of building a sustainable future together.


An IT Specialist plays a central role in the development and production of both hardware and software solutions for our internal clients. We are looking for someone who is an excellent communicator and has an extensive knowledge of software and hardware troubleshooting, PC upgrades, configurations, maintenance, and repairs. The successful candidate will be proficient at analyzing information system needs, evaluating end-user requirements and custom designing solutions. The role will also assist and act as a backup for our network administrator. In addition to the rich, challenging and engaging nature of the role, Reliable Controls offer a very competitive total compensation package and a balanced work environment with an outstanding culture to match.


Perks & benefits we offer to our team:

    A highly competitive extended health and dental plans for you and your family

    A yearly RRSP contribution on company’s behalf, plus employee contribution matching program to help you grow your financial well-being

    An annual performance bonus

    Paid time off to volunteer and give back to the community, on your own or as a part of a group with your co-workers

    Free convenient parking, or choose the green transportation option and be paid for it

    Social Committee events almost every month, from potlucks, game nights and LAN parties to camping and skiing 

    Substantially discounted membership to a local gym in the Selkirk area

    Awards and recognition for service and accomplishments

    Assistance with tuition or skills training relevant to your role

    …and most importantly, a genuinely great culture fostered by the senior management team and sustained by fantastic people!


Job Responsibilities:

    Analyze and troubleshoot software and hardware problems

    Assist in the development and maintenance of network communications

    Back up for Senior Network Administrator

    Support the development of an internal knowledge base

    End user support for a network with 200+ end users

    Contribute to the development of policies & procedures

    Installs and configures workstations

    Assists in system backups and recovery

    Purchasing new hardware and software for end users

    Assists in the installation of new software

    Work with online IT service desk software system

    Maintain Software and Asset management database.

    Assists in the installation, maintenance, and general support of systems

    Other duties as assigned.


Job Qualifications:

    2-4 years of technical experience in hardware, software, help desk support and IT service tools 

    Diploma or degree in Computer Science, or related discipline; or an equivalent combination of education and experience

    Experience with Cloud Services (Office 365, Azure AD, etc.) 

    IT certification in A+, N+, CCNA, or MCSE

    Experience in the client monitoring application, ITSM and endpoint management tools  

    Experience with Windows AD, Windows, Mac OS, and Linux  

    Existing experience supporting On Premise Exchange & Office 365


If you feel your qualifications meet the requirements listed above and are interested in joining our Reliable Controls family, please apply with us online: upload your cover letter and a resume along with your salary expectations at www.reliablecontrols.com under the "Careers" section. We are looking forward to receiving your application!


About Us

As a privately-owned, Canadian corporation since 1986, we are dedicated to providing simple, flexible, and sustainable systems, economically targeted to meet the triple bottom line of people, planet, and profit. We are proud to have design, development, assembly, service, and repairs housed in Victoria, Canada. Our state-of-the art LEED Platinum certified headquarters annex consumes only one eighth of the energy of a comparable commercial building in Canada. Our senior management team, along with daily support from our staff, create a unique culture of trust, caring and engagement where employees feel empowered to work, live, learn and be creative.


Additional Info

Job Type : Full-Time

Location : Victoria, BC

Experience Level : Intermediate Level

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