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IT Systems Analyst, Infrastructure

IT Systems Analyst, Infrastructure

Operations and Logistics Jobs Maintenance and Technicians Jobs

Royal Roads University

Royal Roads University is located on the traditional lands of the Xwsepsum (Esquimalt) and Lekwungen (Songhees) ancestors and families who have lived here for thousands of years. This land has been part of the fabric of the life of Indigenous communities long before Hatley Castle was built, and it will be long into the future. It is with gratitude that we now learn and work here, where the past, present and future of Indigenous and non-Indigenous students, faculty and staff come together.  Located in one of Canada’s most beautiful National Historic Sites, RRU is just minutes from downtown Victoria, British Columbia and is surrounded by old growth forest and awe-inspiring ocean and mountain views. RRU is a special-purpose university that delivers high-quality applied and professional programs. Established by the provincial government in 1995 through the Royal Roads University Act, RRU was created with a unique mandate and governance structure to respond to the labour market needs of British Columbia. RRU has over 20,000 alumni in 65 countries. With a reputation for innovation, RRU is a leader in the delivery of blended learning programs, which combine intensive residency experiences with online course work.

The IT Systems Analyst (ITSA) is a collaborative role that works closely with colleagues in IT Services, university stakeholders, and third-party service providers to analyze patterns, identify problems, and determine, design and/or recommend, document and implement solutions (hardware, software or process) for the operations and maintenance of the institution’s infrastructure services.

The ITSA ensures that the work done is in alignment with the enterprise solutions architecture and standards.

  • Degree or diploma in Computer Science, plus at least five years related experience in supporting a medium or large enterprise.
  • Formal training or education in enterprise security and related concepts   
  • Formal training/education or experience in data networking and related hardware   
  • Demonstrated understanding of networking concepts/services such as DNS, DHCP, firewalls, and routing   
  • Formal training/education or experience with telecommunications infrastructure   
  • Knowledge and experience working with cloud and on-premise environments (virtualized and physical)  
  • Experience with Windows and Linux operating systems  
  • Excellent problem solving and time management skills  
  • Strong customer service philosophy  
  • Ability to be flexible within the work environment, establish strong working relationships and participate in team responsibilities effectively


  • Knowledge of LDAP concepts and Microsoft Active Directory is desirable   
  • ITIL certification or experience would be an asset

Apply at:

Additional Info

Job Type : Temporary, Full-Time

Location : Victoria, BC

Experience Level : Intermediate Level

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