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Junior Systems Administrator

Junior Systems Administrator

Information Technology Jobs

Caorda Web Solutions

You’re innovative. You’re a self-starter. You’re always up for a challenge. You’re exactly what we’re looking for! Come join Caorda Web Solutions’ dynamic team where your effort and input will make a difference.

Caorda Web Solutions provides creative web site design, digital marketing, seo, custom web and database development, mobile app development, and hosting solutions to a significant client base of small to medium sized businesses. Since 2003, Caorda’s team has been bringing the heat with full end-to-end web services, getting businesses of all sizes online and performing their absolute best. As a testament to our quality of work, Caorda has won the VIATEC Online Strategy of the Year Award and has been nominated many times as a finalist in various categories.

At Caorda, we:

•    believe in authentic collaboration

•    believe a sense of humour and fun are essential parts of our business

•    believe in creating a high-performance culture

Caorda prides itself on being a company that works hard to achieve superior results, while always ensuring there is time taken to foster an enjoyable work environment.


SUMMARY

The primary function of the Jr. System Administrator position is to ensure Caorda’s data centre services are running 24/7. In addition, this position supports all technical aspects of Caorda’s day-to-day IT infrastructure, office location, and remote working staff as well as Caorda’s many clients, products, and services. This is an IT Generalist position that requires solid IT knowledge and the ability to quickly learn and troubleshoot in both Windows and Linux environments. This position reports to the IT Team Lead.


DUTIES AND RESPONSIBILITIES

    Windows and Linux server administration

    Install servers and configure hardware, applications, services and storage in accordance with best practices

    Support and maintain internal and data centre services

    Perform daily system monitoring, including verifying the integrity and availability of all hardware, server resources, systems and key processes; reviewing system and application logs; and verifying completion of scheduled jobs, such as backups

    Assist with system redundancy and disaster recovery infrastructure

    Analyze and resolve incidents in a timely manner to minimize downtime to all clients while coordinating and communicating with staff

    Create and support Bash, Powershell and other automation scripts as needed

    Evaluate and maintain new software releases and patches

    Ensure security best practices are followed and respond to critical events

    Create and maintain installation, configuration, procedure, and support documentation

    Work collaboratively with staff and clients to gather details and support projects

    Support staff with the web development and deployment process 

    Support staff with their use of corporate applications such as Microsoft Outlook, Exchange, Microsoft Teams, and file shares

    Support staff with their use of corporate technology, including computers, tablets, mobile devices, peripherals, and network attached devices

    Provide direct level 1 and 2 technical support to Caorda’s clients and products/services, escalating as needed

    Investigate, troubleshoot and resolve client incidents and update tickets and clients appropriately

    Participate in on call rotation as required and able to respond to monitoring notifications

    Manage multiple tasks and projects at one time

    Overtime as required (time in lieu)

    Maintain and improve technical knowledge

    Deliver exceptional customer service 


QUALIFICATIONS

    Familiar with Microsoft Windows Server (2016/2019), Windows 10, and Linux servers (Centos/RedHat)

    Familiar with web servers, including Apache and IIS 

    Understanding of various components of web infrastructure, including web servers, SSL, email, DNS

    Understanding of networking concepts (firewalls, switches, IPv4, NAT)

    Understanding of security best practices

    Ability to support MySQL and MS SQL database systems

    Experience with IT hardware

    Experience with System Administration

    Knowledge of Microsoft applications (Active Directory, Microsoft Exchange)

    Knowledge of virtualization platforms (VMware, Hyper-V)

    Knowledge of Bash and Powershell

    Experience with configuring and troubleshooting a wide range of desktop hardware and software

    Experience diagnosing problems, performing repairs on IT assets, and providing support for a wide range of applications

    Advanced Troubleshooting skills

    Strong organizational skills with an ability to balance multiple priorities in a fast-paced, dynamic work environment

    Exceptional interpersonal skills with an emphasis on customer service

    Ability to focus on the details and manage time effectively 

    Ability to work independently and as part of a team

    Clear and concise writing and communication techniques and able to communicate in user-friendly language

    Able to lift at least 50 lbs

    Ability to travel

    Sound judgment to escalate issues to management for input and reference

    Able to work under pressure

    Attention to details

    Fluent in English

    Valid BC driver’s license


Apply at: https://www.caorda.com/about-caorda/careers/position-jr-systems-administrator/


Additional Info

Job Type : Full-Time

Location : Victoria, BC

Experience Level : Junior Level, Intermediate Level

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