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Operations Lead

Operations Lead

Management and Executive Jobs Operations and Logistics Jobs Project Management Jobs

Cognito Health

Cognito is changing the landscape of mental health treatment in Canada. Our online service allows patients to interact with physicians, nurse practitioners, counsellors, care coaches and pharmacists on a unified platform. Cognito allows for unparalleled inter-professional collaboration and enhanced patient outcomes.

Cognito offers a hybrid of work-from-home and from the office arrangement.

We’re looking for an operations lead who can help us grow in BC and across Canada:


-Understand clinical processes and find ways to improve them

-Understand deficiencies to inform product roadmap

-Improve clinician experience

-Oversee clinical team: hours, load, rates, hiring, performance etc.

-Deploy new clinical teams in provinces we expand to

-Launch dedicated clinical teams for specific verticals (ie. ADHD)

-Manage deals and working relationships with third party companies

-Use engagement with the clinical team to guide content creation (ie. blog, podcast, etc).

-Participate in project management, product management meetings and strategy meetings with CTO, CMO, and CEO


-Bachelor’s or graduate degree

-PMP (preferred)

-Agile or Scrum certification (preferred)

Preferred Experience

-2+ years background in healthcare or technology 

-Familiarity with and ability to use multiple cloud based systems

-Product management or project management


-Able to work in a team

-Design oriented

-Exceptional written and verbal communication skills

-Able to manage multiple contractors and employees


-$70,000 to $90,000

How to apply

-Please send a very brief intro email and resume to

Visit us at

If you have any questions please email

Additional Info

Job Type : Full-Time

Location : Remote, Victoria, BC

Experience Level : Intermediate Level, Senior Level

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