Cognito is changing the landscape of mental health treatment in Canada. Our online service allows patients to interact with physicians, nurse practitioners, counsellors, care coaches and pharmacists on a unified platform. Cognito allows for unparalleled inter-professional collaboration and enhanced patient outcomes.
Cognito offers a hybrid of work-from-home and from the office arrangement.
We’re looking for an operations lead who can help us grow in BC and across Canada:
-Understand clinical processes and find ways to improve them
-Understand deficiencies to inform product roadmap
-Improve clinician experience
-Oversee clinical team: hours, load, rates, hiring, performance etc.
-Deploy new clinical teams in provinces we expand to
-Launch dedicated clinical teams for specific verticals (ie. ADHD)
-Manage deals and working relationships with third party companies
-Use engagement with the clinical team to guide content creation (ie. blog, podcast, etc).
-Participate in project management, product management meetings and strategy meetings with CTO, CMO, and CEO
-Bachelor’s or graduate degree
-Agile or Scrum certification (preferred)
-2+ years background in healthcare or technology
-Familiarity with and ability to use multiple cloud based systems
-Product management or project management
-Able to work in a team
-Exceptional written and verbal communication skills
-Able to manage multiple contractors and employees
-$70,000 to $90,000
How to apply
-Please send a very brief intro email and resume to firstname.lastname@example.org
Visit us at getcognito.ca
If you have any questions please email email@example.com
Job Type : Full-Time
Location : Remote, Victoria, BC
Experience Level : Intermediate Level, Senior Level