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Quality Assurance Analyst

Quality Assurance Analyst

Quality Assurance Jobs

ACD Systems International Inc.


The Quality Assurance Analyst is responsible for testing the ACD product line using Black Box testing methodologies. The QA Analyst will be responsible for testing our product line that consists of Windows & macOS software products and web applications, websites, client-server systems, eCommerce, and other platforms.

Through collaboration with other QA and Engineering team members, the QA Analyst contributes to or is responsible for creating a test plan, test strategy, and test cases, which meet the needs of the high-quality standards set at ACD Systems.


English Oral and Written Communication: The ability to express oneself clearly in writing and conversations.

Important: the QA Analyst will be working with English-speaking team members located in Canada.

Expertise – demonstrable depth of knowledge and skill in Quality Assurance/Software testing.

Initiative – the ability to identify what needs to be done and do it before being asked or before the situation requires it.

Innovation - the ability to foster, sponsor, or support the introduction of new and improved methods, procedures, or technologies.


Define, document, develop, and execute black-box testing. Includes the development and execution of test plans, test strategies, and test cases.

Test by comparing operation to documentation.

Identify, analyze, and document defects, questionable functions, and inconsistencies in software.

Recommend modifications and additions to product features.

Work with Engineering to establish and verify benchmarks for program efficiency in operating and response times.

Review hardware, operating systems, networking environments, and competitor software.

Identify and build applicable hardware and test environments.


  • Must understand black-box testing methodologies.
  • Technical knowledge of PC & Mac, networking, and operating systems.
  • Technical knowledge of web technologies.
  • Have test-strategy development skills, including the creation of test cases, with or without a specification document.
  • Experience with testing tools and when their use is beneficial.
  • The ability to balance multiple priorities in a fast-paced and dynamic work environment. 
  • Effective problem-solving, analytical, and investigative skills.
  • Experience working in an agile engineering environment (desirable).
  • Must have strong English communication skills, written and verbal.
  • Careful attention to detail!


  • Diploma or Degree in Computer Science; or related experience.  
  • 2+ years of QA experience in a formal testing environment (desirable).
  • Experience working with remote English-speaking teams (desirable).

How to Apply

Thank you to all who apply but only those selected for an interview will be contacted.

Please forward your cover letter and resume to indicating the Job Title in the Subject Line.

Additional Info

Job Type : Full-Time

Location : Victoria, BC

Experience Level : Junior Level

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