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Sales Operations Coordinator - VertiGIS North America

Sales Operations Coordinator - VertiGIS North America

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The Company:

At VertiGIS, we build powerful GIS software. Our portfolio of products, solutions, and services enhance the capabilities of leading mapping software, most notably Esri’s ArcGIS. For decades, professionals have relied upon us to overcome complex technical challenges so that they can make a significant impact in the world. 

VertiGIS offers challenging and meaningful careers. Our employees help make a difference in the world through our technologies. We believe every individual contributes to a company’s culture through attitude, interests, and skills. Our teams are comprised of passionate, high-performing individuals that come from a diverse set of educational, cultural, and professional backgrounds. Together we strive to do great work, support each other in growth, and have fun!

The Position:

As a Sales Operations Coordinator, you will play a vital role in helping the company run smoothly and efficiently. You will be essential in supporting key areas of the business, primarily Sales, Finance, and Operations. You will gain extensive experience working with our customer relationship management (CRM) system (NetSuite), which is integral to our business.


  • Manage the full life cycle of our order processing practices 
  • Provide administrative support for software sales 
  • Act as the main contact for general customer needs, via phone or email, and distribute incoming phone calls 
  • Support the sales team with planning and operations tasks 
  • Monitor opportunities, accounts, and contacts, as appropriate 
  • Ensure maintenance and renewal reminders are sent out accurately and on-time 
  • Update and maintain product listing and pricing 
  • Help ensure the company utilizes its CRM to its full functionality and suggest process improvements where appropriate 
  • Analyze and review CRM data and reports 
  • Help to support and maintain integrations to/from CRM systems, as needed 


  • Self-starter with excellent organizational skills 
  • High level of accuracy and attention to detail 
  • Strong communication skills, both written and verbal 
  • Ability to work independently and while supporting a collaborative team environment 
  • Ability to establish and maintain effective working relationships with internal and external stakeholders 
  • Proficiency in Microsoft Excel and other Microsoft applications 
  • Experience in administrative and/or customer service roles 
  • Experience with NetSuite would be an asset 
  • Post-secondary education in office management or business administration would be an asset 

Our Perks:

Team / Career Growth

  • Top-notch colleagues that like and respect one another   
  • We listen to peoples' ideas—and act on them   
  • A supportive environment with opportunity for training, professional development, and advancement   
  • Challenging, interesting work   
  • Cutting edge technology that improves the world around us   
  • Bottomless book budget   
  • Company summer and winter parties (that are fun to attend)   


  • We're recognized experts in our field—people around the world seek us out   
  • Our clients like us   
  • We're debt-free and profitable   
  • Fair, equitable salaries, a good group benefits program, health spending account, RRSP matching, and profit sharing   



  • A hybrid working model allowing employees to split time between the office and home   
  • A central downtown office location overlooking Victoria's Inner Harbour   
  • An amazing rooftop patio (complete with BBQ)   
  • Secure bike storage and showers   
  • Lunchtime yoga on Wednesdays and Fridays   
  • Thursday lunchtime speakers (with lunch included)   
  • Healthy snacks   
  • Good coffee (we know how important this is)    

Apply now:

We’re a great place to build your career.   


Our colleagues are great people and make our company the kind of place we enjoy coming to every day. We reward top performers and stay true to our core values. Since 1999, we’ve built our business based on steady, sustainable growth – we’re still growing, and our future is bright!   


Note: To avoid potential formatting issues, we require that you submit your cover letter and resume as PDF files.   

Note: We use a recruitment tool to reach out to candidates so please check your inbox to ensure our emails are not being filtered as "Social" or "Promotions" (our provider has been notified) 

Additional Info

Job Type : Full-Time

Location : Victoria, BC

Experience Level : ""

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