StarFish Medical, Canada's premier medical device development firm, is growing and requires the expertise of a Senior Infrastructure Analyst.

Are you passionate about helping team members succeed and possess a strong technical background and excellent problem-solving skills? Do you thrive in complex multi-location IT environments and maintain a calm demeanour even under pressure? If so, we have an exciting opportunity for you to join our talented IS/IT team as a Senior Infrastructure Analyst in Victoria, BC or Toronto, ON.

As the Senior Infrastructure Analyst, you will play a critical role in managing and maintaining our organization's IT infrastructure, ensuring its optimal performance and security. You will help lead and mentor team members, providing guidance and support to enhance their skills and capabilities. Reporting to the VP of IS/IT, you will contribute to strategic planning and the successful execution of IT infrastructure projects.

StarFish Medical offers the following:

• Award-winning culture with strong core values
• Intrinsic reward - helping humanity through innovative medical devices
• Competitive compensation
• Profit-sharing
• Excellent company-paid benefits package
• Paid vacation and sick leave 
• Monthly All-hands meetings and social events that happen both during the workday and outside of work hours
• Strong Team orientation and collaborative environment
• 50% BC Transit/TTC cost sharing
• Both locations offer shower facilities for midday runs or biking to work, and Victoria offers Galloping Goose access close by, while Toronto offers a Bike Share station within 5 minutes’ walk to the office
• Both locations offer free parking on-site or around the premises

Your day as a Senior Infrastructure Analyst may include:

• Oversee and manage the organization's IT infrastructure systems, including servers, networks, storage, and virtualization platforms
• Provide technical leadership and mentoring to team members, ensuring efficient resource allocation and workload distribution
• Implement and maintain infrastructure systems to ensure high availability, scalability, security, and optimal performance
• Develop, document, and enforce IT infrastructure policies, procedures, and best practices
• Collaborate with cross-functional teams to plan, design, and execute infrastructure projects aligned with business objectives

This is an abridged version of your responsibilities; kindly review the full Job Description at https://starfishmedical.com/jobs/senior-infrastructure-analyst to understand the full scope of duties.

Our ideal candidate for this role brings:

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience)
• Proven experience in a similar role as an IT infrastructure administrator or related position in a complex multi-location IT environment
• Any management experience will be considered a plus, with a focus on motivating and inspiring team members to excel
• Experience supporting multiple locations in a multi-environment setup, including site-to-site VPN, VPN tunnels, and wide area network solutions
• Excellent knowledge of the principles, methodologies, tools, and techniques utilized in providing technical desktop support
• Experience and knowledge in information technology information library (ITIL) methodologies

These skills and abilities will help you thrive:

• Strong knowledge and experience with Microsoft 365 for Enterprise
• Extensive experience with networking, including TCP/IP, routing, switching, firewalls, VPN, DNS, DHCP, and VLANs
• Proficient in managing virtualization platforms such as VMware vSphere or Microsoft Hyper-V
• Experience with SAN/NAS storage systems, including configuration and maintenance
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex technology issues

StarFish Medical is a leading North American contract product development and prototype/low-volume manufacturing firm with an award-winning culture focused on the medical and bio-device spaces. We tend to work on complex electromechanical devices across all medical specialties. We have over 200 staff located in two main offices in Victoria and Toronto, Canada, and business development staff across the US and have been in business and growing for 23 years. Our values include innovation, transparency, being aspirational and efficiency. Our job is to enable entrepreneurial medical device companies to improve medical care as their lean med-tech start-up partner assisting them in moving from idea to commercialization with as much founder value intact as possible. Balancing our innovation mandate with reliable execution is a never-ending challenge. We need to be consultative and help our clients become valuable and successful, sometimes in ways they didn’t imagine at the beginning, delivering that value in meaningful and powerful ways to them and their investors. In addition to product development, we also supply intellectual property, regulatory, quality assurance, manufacturing transfer and optimization, supply chain and other complementary services. We are known for innovation, technical excellence, service-oriented culture, and operational systems.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At StarFish Medical, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles! Please apply through the StarFish Medical Portal.

If you experience any difficulties when applying, please reach out to careers@starfishmedical.com with the "Senior Infrastructure Analyst" subject line.

We thank all candidates who apply; however, only those selected for further consideration will be contacted following initial application acknowledgment. No phone calls, please.