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Systems Administrator

Systems Administrator

Information Technology Jobs Customer Service and Support Jobs

Robertson Technology Group Ltd.

Robertson Technology Group (RTGroup) is a boutique technology management firm in Victoria, BC, actively seeking to create an energizing workplace culture that brings out the best in everyone.

RTGroup is looking for a passionate Technology Support professional to join the team full-time. You’re an ideal candidate if you love a challenge and enjoy working with clients. You’re a roll-up-your-sleeves, positive person with a can-do attitude, who is not afraid of hard work and likes to have fun. You’re also a detail-oriented, attentive team player who approaches work with creativity, innovation and a commitment to quality.

At RTGroup, you’ll belong to a specialized team of close-knit technicians and be offered opportunities to grow your career in a professional, fun and rewarding environment. If this sounds like you, RTGroup may be a great fit!

In this full-time role you’ll find yourself doing these tasks:

  • Support, Respond and Analyze
    • Clients at Tier 2
    • Occasional in clients’ offices
    • Security and system alerts
  • Implement and Design
    • New client solutions
    • Cloud (and occasional server) infrastructure
  • Maintain and Monitor
    • Backups and client networks
  • Document
    • Update and contribute to existing documentation

Technical Skills:

  • Minimum four years of knowledge and hands-on experience with the following technical skills:
    • Networking (routing & switching principles)
    • Windows environments (Hyper-V, Windows Server roles, and Windows 10)
    • VMware
    • Strong TCP/IP and DNS understanding
    • Firewalls/routing appliances (Meraki, among others)
    • Microsoft 365 environment (Exchange Online, SharePoint, Teams, OneDrive, Azure AD and Intune) and Desktop Office Apps
    • Backup platforms and their administration (Datto, Veeam)
    • Knowledge of troubleshooting techniques for all of the above
  • Proficient with Microsoft Office

Characteristics & Competencies:

  • Demonstrate a willingness and ability to continue to learn and grow as a professional
  • Excellent listening skills, memory, focus and ability to prioritize and manage time
  • Excellent spoken and written English skills
  • Ability to communicate effectively and present a positive, professional attitude
  • Clean Criminal Records Check
  • Legally entitled to work in Canada (have Canadian citizenship or permanent resident status)
  • N or full driver’s license and two years’ clean driving history
  • Fully vaccinated for COVID-19
  • Reside in Victoria, BC, Canada

RTGroup offers:

  • Competitive pay
  • Full Benefits (Medical, Dental, and Vision)
  • Communications allowance and car allowance
  • Education reimbursement

How to Apply:

Please send your resume with a cover letter including salary expectations describing why you are an excellent candidate for this position to Only applicants willing and able to work from home in Victoria, BC will be considered.

COVID-19 Safety Measures:

  • Remote interview process
  • Social distancing guidelines in place
  • Sanitizing, disinfecting and cleaning procedures in place
  • Work from home
  • Personal protective equipment provided
  • Virtual meetings
  • All staff required to be fully vaccinated for COVID-19

Additional Info

Job Type : Full-Time

Location : Victoria, BC

Experience Level : Intermediate Level

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