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Systems Administrator

Systems Administrator

Information Technology Jobs Customer Service and Support Jobs

Robertson Technology Group Ltd.

Robertson Technology Group (RTGroup) is a boutique technology management firm in Victoria, BC, actively seeking to create an energizing workplace culture that brings out the best in everyone.

RTGroup is looking for a passionate Technology Support professional to join the team full-time. You’re an ideal candidate if you love a challenge and enjoy working with clients. You’re a roll-up-your-sleeves, positive person with a can-do attitude, who is not afraid of hard work and likes to have fun. You’re also a detail-oriented, attentive team player who approaches work with creativity, innovation and a commitment to quality.

At RTGroup, you’ll belong to a specialized team of close-knit technicians and be offered opportunities to grow your career in a professional, fun and rewarding environment. If this sounds like you, RTGroup may be a great fit!


In this full-time role you’ll find yourself doing these tasks:

  • Support, Respond and Analyze
    • Clients at Tier 2
    • Occasional in clients’ offices
    • Security and system alerts
  • Implement and Design
    • New client solutions
    • Cloud (and occasional server) infrastructure
  • Maintain and Monitor
    • Backups and client networks
  • Document
    • Update and contribute to existing documentation


Technical Skills:

  • Minimum four years of knowledge and hands-on experience with the following technical skills:
    • Networking (routing & switching principles)
    • Windows environments (Hyper-V, Windows Server roles, and Windows 10)
    • VMware
    • Strong TCP/IP and DNS understanding
    • Firewalls/routing appliances (Meraki, among others)
    • Microsoft 365 environment (Exchange Online, SharePoint, Teams, OneDrive, Azure AD and Intune) and Desktop Office Apps
    • Backup platforms and their administration (Datto, Veeam)
    • Knowledge of troubleshooting techniques for all of the above
  • Proficient with Microsoft Office


Characteristics & Competencies:

  • Demonstrate a willingness and ability to continue to learn and grow as a professional
  • Excellent listening skills, memory, focus and ability to prioritize and manage time
  • Excellent spoken and written English skills
  • Ability to communicate effectively and present a positive, professional attitude
  • Clean Criminal Records Check
  • Legally entitled to work in Canada (have Canadian citizenship or permanent resident status)
  • N or full driver’s license and two years’ clean driving history
  • Fully vaccinated for COVID-19
  • Reside in Victoria, BC, Canada


RTGroup offers:

  • Competitive pay
  • Full Benefits (Medical, Dental, and Vision)
  • Communications allowance and car allowance
  • Education reimbursement


How to Apply:

Please send your resume with a cover letter including salary expectations describing why you are an excellent candidate for this position to careers2021@rtgroup.ca. Only applicants willing and able to work from home in Victoria, BC will be considered.


COVID-19 Safety Measures:

  • Remote interview process
  • Social distancing guidelines in place
  • Sanitizing, disinfecting and cleaning procedures in place
  • Work from home
  • Personal protective equipment provided
  • Virtual meetings
  • All staff required to be fully vaccinated for COVID-19


https://rtgroup.ca/careers


Additional Info

Job Type : Full-Time

Location : Victoria, BC

Experience Level : Intermediate Level

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