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Systems Administrator

Systems Administrator

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Caorda Web Solutions

You’re innovative. You’re a self-starter. You’re always up for a challenge. You’re exactly what we’re looking for! Come join Caorda Web Solutions’ dynamic team where your effort and input will make a difference.

Caorda Web Solutions provides creative web site design, digital marketing, seo, custom web and database development, mobile app development, and hosting solutions to a significant client base of small to medium sized businesses. Since 2003, Caorda’s team has been bringing the heat with full end-to-end web services, getting businesses of all sizes online and performing their absolute best. As a testament to our quality of work, Caorda has won the VIATEC Online Strategy of the Year Award and has been nominated many times as a finalist in various categories.


At Caorda, we:

    believe in authentic collaboration

    believe a sense of humour and fun are essential parts of our business

    believe in creating a high-performance culture


Caorda prides itself on being a company that works hard to achieve superior results, while always ensuring there is time taken to foster an enjoyable work environment.


SUMMARY

The primary function of the System Administrator position is to ensure Caorda’s data centre services are running 24/7. In addition, this position supports Caorda’s day-to-day IT infrastructure, office location, and remote working staff. We require solid IT knowledtge in both Windows and Linux environments with the ability to focus on immediate priorities while planning for future needs. This position facilitates all aspects of Caorda’s technology.


DUTIES AND RESPONSIBILITIES

    Windows and Linux server administration

    Create and deploy servers and their required services

    Support and maintain internal and data centre services (AD, DNS, DHCP, Network, firewall rule maintenance)

    Perform daily system monitoring, including verifying the integrity and availability of all hardware, server resources, systems and key processes; reviewing system and application logs; and verifying completion of scheduled jobs, such as backups

    Manage system redundancy and disaster recovery

    Analyze and resolve incidents in a timely manner to minimize downtime to all clients while coordinating and communicating with staff

    Install servers and configure hardware, applications, services and storage in accordance with best practices.

    Create and support Bash, Powershell and other automation scripts

    Install new software releases, evaluate and install patches.

    Manage infrastructure software licenses

    Ensure security best practices are followed and respond to critical events.

    Create and maintain installation, configuration and procedure documentation.

    Capacity upgrade planning and annual IT budget

    Create and manage annual IT purchasing plan

    Work collaboratively with staff and clients to gather details and support projects.

    Support staff with the software and web development and deployment process 

    Support staff with their use of corporate applications such as Microsoft Outlook, Exchange, and file shares

    Support staff with their use of corporate technology, including computers, tablets, mobile devices, peripherals, network devices

    Investigate, troubleshoot and resolve client incidents and update tickets and clients appropriately within defined service level agreements (SLA)

    Manage multiple tasks and projects at one time

    Deliver exceptional customer service 



QUALIFICATIONS

    Experience with Microsoft Windows and Linux servers

    Experience with web servers including Apache and IIS 

    Solid understanding of web infrastructure, including web servers, SSL, email, DNS

    Experience with Network Administration (firewall, switches, and VLAN management)

    Understanding of networking concepts

    Understanding of security best practices

    Ability to support MySQL and MS SQL database systems

    Knowledge of Sophos, Dell, IBM, Lenovo Products

    Knowledge of Microsoft Exchange (2016/2019)

    Experience with System Administration

    Experience with Windows Server, Active Directory, Microsoft Exchange, Office 365, 

    Experience with Linux (Centos / RedHat)

    Knowledge of virtualization platforms (VMware, Hyper-V)

    Experience with Microsoft clustering

    Ability to create and maintain automation scripts in Windows and Linux (Bash, Powershell)

    Experience with configuring and troubleshooting a wide range of desktop hardware and software

    Ability to diagnose problems, perform repairs on IT assets, and provide support for a wide range of applications

    Advanced Troubleshooting skills

    Strong organizational skills with an ability to balance multiple priorities in a fast-paced, dynamic work environment

    Exceptional interpersonal skills with an emphasis on customer service

    Ability to focus on the details and manage time effectively 

    Ability to work independently and as part of a team

    Clear and concise writing and communication techniques and able to communicate in user-friendly language

    On call as required and able to respond to monitoring notifications

    Overtime as required (overtime in lieu)

    Able to lift at least 50 lbs

    Ability to travel

    Sound judgment to escalate issues to management for input and reference.

    Strong customer service mindset

    Team player able to work under pressure

    Attention to details



COMPENSATION AND BENEFITS

    We offer a competitive salary, based on your experience

    Health, dental, vision, and other benefits for you and your family

    Profit sharing plan every 6 months

    Three weeks paid vacation

    Bonus vacation time at Christmas

    Team lunches and fun team outings, Friday socials, coffee and pop


If you think you’re ready for a challenge and would like to be part of our team, please send your cover letter (including salary expectations) and resume via email to careers@caorda.com


Additional Info

Job Type : Full-Time

Location : Victoria, BC

Experience Level : Intermediate Level, Senior Level

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