Due to our continued growth, SSI CA is currently seeking to fill a Systems  Architect position in our IT department in Victoria, BC. This position will require the candidate to work in our office full-time in Victoria, BC to start. After the training period, the candidate will be able to work from home one day a week. This position is a fantastic opportunity for someone wanting to work with a high-performing IT team. The successful candidate will be part of a team of IT experts who continually push the boundaries of the technologies and methodologies of effective information technology. 

SSI is a global Software Company servicing the needs of the Off-shore and Marine industries all over the globe for over 30 years. We are proud to offer a fully inclusive culture and workplace welcoming ALL people with relevant skills and experience to our flat organizational structure, working with self-directed teams using Agile Principles as well as our own defined SSI Principles to guide us in our daily work. 

Responsibilities:  

• Provide expertise in design and stepped creation plans including customized solutions and defining the systems requirements.  
• Communicate technical information to non-technical users. 
• Oversee operations and maintenance lifecycles from proof to end of life, including new solutions and systems upgrades. 
• Install, configure, and test systems, peripheral equipment, and applications. 
• Troubleshooting, LAN/WAN and connectivity issues. 
• Ensuring the integrity of data storage and backup systems. 
• Using security tools to protect the network from hackers, malware, and other threats. 
• Anticipating problems and resolving them before they impact users when possible. 
• Testing systems and reviewing application logs. 
• Adding, removing, or updating user information like passwords or internal email addresses.  

Requirements:  

• Minimum 8 years of professional-related experience
• A demonstrated aptitude and interest in technology
• Ability to work within a team environment
• A demonstrated ability to problem-solve and follow directions effectively
• Effective listening and communication skills
• Willingness to learn new technology and procedures
• Possess a minimum of five (5) years of experience in the resolution of issues related to desktops, servers, applications or network systems in a Windows environment
• Proven experience supporting Windows-based environments/Microsoft Windows Server family
• Support experience in a Domain environment
• Support experience in Azure Services
• Functional knowledge of Network protocols such as TCP/IP, DNS and DHCP

Beneficial to have: 

• Experience working in a ticketing system with detailed note-taking skills
• Microsoft Office 365 support experience
• Working knowledge of virtualization technologies Such as VMware
• Experience with Sophos, Dell, Unity, and networking equipment
• CCNA certification
• Customer service experience
    

Education:  

• A university degree, diploma in computer science or related IT certificates
• Microsoft certification(s) MCSA or MCITP 
• CISCO certifications(s) 
   

Please note: The successful candidate must either be a Canadian Citizen or Permanent Resident OR hold a valid Canadian Work Permit and be willing to work in the SSI office in Victoria, BC full-time. 

 
About the Benefits 

SSI offers a competitive compensation package that includes a full benefits package, competitive wages and profit-sharing, as well as education benefits and self-paced learning opportunities and the opportunity to work from home on a partial basis.  Only those selected for an interview will be contacted.  

If you enjoy working in a fast-paced dynamic environment and want to take your career to the next level with a local employer of choice – Apply to SSI today!