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Systems Support Analyst

Systems Support Analyst

Information Technology Jobs

BC Transit


  • We love that our head office is in Victoria and we bet you do too! We are happy you have decided to explore a career with BC Transit, this is a great city to work and live in. We are passionate about helping reduce congestion in the city and providing a public service to everyone in BC (except for Metro Vancouver). We have innovative new bus lanes being installed from Colwood to Downtown in both directions, real time GPS being installed in the full fleet across the province and we are beginning to explore mobile payment options among other things. It is an exciting time to be in the transit industry and we are looking for fun, creative, passionate people to join our amazing team. Not only would you work with an incredible team, you would also receive great benefits and a pension plan to boot. Keep reading to find out if this role makes you feel excited to come to work each day!


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    Victoria, BC
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    26 Jan 2021
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    27 Mar 2021

  • Please submit your application via our careers page


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What will you do?

As the successful candidate, you are a tier-two technical/user support expert, who not only excels at solving problems, but is always looking at ways to improve existing systems. Here you will apply these skills to our operational and financial management software and systems. Verbal and written communication is key, as you will regularly work with product vendors, as well as maintain and enhance the product support documentation library. You’ll specifically have the opportunity to:

  • Provide 2nd tier technical and user support to BC Transit’s operational and financial management systems. 
  • Participate in and contribute to a continuously improving software development lifecycle (SDLC).
  • Support user and corporate decision making.
  • Support and participate in system maintenance and enhancements.
     

 

What education will you need to be successful?
We love lifelong Learners and recommend the following mix of education or certifications to be successful in conjunction with relevant experience:

  • University degree in Software Engineering or a related IT discipline, or an equivalent combination of education, training and experience.
  • 5 years’ experience working in information technology or software development environment
  • 3+ years’ experience developing and supporting SQL reports 
  • Experience working with enterprise HR, Payroll or Finance applications
  • Experience with Business Intelligence tools such as Oracle Discoverer, Crystal Reports, JD Edwards Report Writer, Hubble

 

Additional Information

  • The position requires the competition of a Criminal Record Check Or Vulnerable Sector Search
  • Testing and assessments may be included as part of the recruitment process
  • An eligibility list may be established for future vacancies
  • If you have a disability which requires an accommodation during any stage of our recruitment process, please let us know how we can assist you
     

BC Transit Offers

  • Life Insurance
  • Employee Family Assistance Program (EFAP)
  • Vacation (based on the terms outlined in the appropriate collective agreement or exempt policy handbook)
  • Extended Health Benefits
  • Pension Plan
  • Health and Wellness Spending account
  • Employee fitness centre, at both the Victoria and Langford depots (not currently open due to COVID-19)
  • A complimentary BC Transit bus pass, plus taxable dependent passes
  • Career development and advancement opportunities
  • Social Club
  • Employee Recognition Program – Recognizing Excellent Values (REV)

Additional Info

Job Type : Contract

Location : Victoria, BC

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