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Technical Analyst, IS24 - Advanced Solutions

Technical Analyst, IS24 - Advanced Solutions

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This role will provide technical expertise in the planning and execution of operations, support, maintenance, troubleshooting, and enhancement of IT infrastructure

Advanced Solutions is looking for community-minded, energetic, progressive individual to join its HIBC Services business area.

As a part of the consortium team which consists of PBC Solutions, Advanced Solutions provides IMIT services to support the Ministry of Health’s Health Insurance BC (HIBC) Services. Together, we are committed to the vision: “We empower British Columbians to achieve optimal health and wellness through effective, innovative and inclusive health benefits services.”

All members of the team are required to deliver to the shared vision, guiding principles and intended behaviors. The Shared Vision guides the work we do and our Guiding Principles of honesty, integrity, reciprocity, autonomy, loyalty and equity, and our Intended Behaviours inform our relationships and sets the tone for how we work together.

Who you are:

• Display a high level of effort, commitment, and mature judgment

• Maintain a professional and confidential manner at all times

• Trustworthy and responsible behaviour

• Eagerness to learn and a willingness to accept feedback and direction

• Customer Focus

• Adhere to Advanced Solutions Core Values

o Exemplify Professionalism: We uphold a respectful and respected workforce.

o Embrace and Champion Change: We enthusiastically participate, collaborate, innovate, and welcome change.

o Encourage and Take Initiative: We are an engaged and progressive workforce promoting personal and professional growth

o Personify Integrity: We are reputable and productive which builds the foundation of our success

Application Requirements

Must Have

• A degree in IT and two years of related experience; or a diploma in IT and 3 years of related experience; or a certificate, program completion, or course work and 4 years of related experience; or 5 years of related experience; or an equivalent combination of relevant education, training, and experience.

• Relevant experience must include:

• 2 years’ experience supporting environments with greater than 10 servers and 100 workstations;

• 6 months experience implementing, operating, and managing Windows 2008/12 servers;

• 3 months experience supporting multi-site networks;

• Experience with UNIX, SAP, SMS, Avaya Telephony is desirable;

• Experience with SCCM 2007 or SCCM 2012 is desirable;

• Experience with AdminStudio;

• Experience with Virtual Desktop Infrastructure (VDI) using VMware Horizon View;

• Experience working with highly sensitive information, where security is paramount is desirable;

• Experience in working in a PCI environment would be an asset; and

o Experience with software packaging and scripting for automated tasks.

• Desired certifications include:


o ITIL Foundations Certified


• Must be willing to work overtime on occasion

• Must be available for call-out during non-scheduled hours on occasion

Learn more about application requirements and review the full job description here.

We take care of our people (what we offer):

Salary Package

• Employment Type: Full time, regular

• Union/Non-Union: Union-BCGEU

• Salary Grid Level: Level 24, Schedule 2

• Annual Salary: $88,594.02- $101,067.08 (based on a 40 hour work week schedule)

• Office Location: Role Specific

Benefit Package

- 15 Vacation days, with entitlement increases with service

- Maternity, Paternity and Pre-Adoption Leave with option for top up

- Employee Assisted Program including paid counselling services for you and your family

- Paid sick leave for when life happens

- Extended health and dental

- Public Service Pension plan, matched by Advanced Solutions

- Excellent Rewards and Recognition Program

Flexible Work Arrangements

- Flexible work schedules may be required to support the HIBC Services business

- Flexible work arrangements available including hybrid/telework options

Diversity, Inclusion & Workplace Information

We promote a diverse, equitable work environment and welcome employment applications from individuals of all backgrounds. Our employees enjoy competitive and comprehensive extended and group benefits and participate in a very progressive defined benefit plan through the BC Public Service Pension Plan.

How to Apply:

Please ensure your application clearly identifies how you meet each of the stated qualifications, with particular emphasis on the education, training, and experience requirements. This information will be utilized in screening your application and determining whether you will be considered for the next stage of the recruitment process.

In your application/cover letter please indicate how you heard about ESIT Advanced Solutions (i.e., name of job boards, career fairs, word of mouth). Qualified candidates are invited to forward their cover letter and resume, noting the position title and where they saw the position advertised, to, this posting is open until filled.

An eligibility list may be created. Lesser qualified applicants may be under-implemented or appointed at a lower level.

Additional Info

Job Type : Full-Time

Location : Remote, Victoria, BC

Experience Level : Intermediate Level

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