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Technical Writer

Technical Writer

Information Technology Jobs Other

VertiGIS North America

The Position

We are looking for a Technical Writer to join our Products team. This challenging and rewarding position is part of our Technical Writing team and is responsible for creating and maintaining a variety of technical documentation for various products. As a member of the Products team, you will work closely with our product development teams and report to the Technical Writing Team Lead. 


  • Creating technical documentation about web-based software applications for a variety of audiences with different levels of technical ability 
  • Working independently to research, collate, structure, organize, and produce technical, web-based documentation
  • Working collaboratively with the product development teams to produce clear, accurate, and comprehensive documents that meet the needs of each audience 
  • Working with the Technical Writing Team Lead to further standardize documentation processes and the writing and design of content 
  • Researching emerging industry standards, techniques, and processes and evaluating how these can be integrated to improve our current processes 


  • Diploma/certificate in technical writing 
  • Real world experience as a technical writer in the software industry 
  • Experience with Madcap Flare or other single-sourcing authoring tools 
  • Familiarity with writing single-sourced content for multiple output types using topic-based authoring 
  • Knowledge of HTML, CSS, and XML 
  • Skilled in information design, organization, and chunking 
  • The ability to simplify and communicate complex ideas in an understandable format 
  • The capacity to work, troubleshoot, and solve problems independently 
  • Excellent verbal and written communication skills 
  • Excellent analytical skills 
  • Excellent interpersonal skills  
  • High level of accuracy and attention to detail 
  • Samples of technical documents that you have created


Would Love to See

  • Knowledge of source control and issue-tracking software 
  • Experience in an agile software development environment 
  • Knowledge of web development, networking, and web-server configuration 
  • Familiarity with documenting APIs and SDKs 

How to Apply 

Please apply directly at

Our Perks

Team / Career Growth

  • Top-notch colleagues that like and respect one another
  • We listen to peoples' ideas—and act on them
  • A supportive environment with opportunity for training, professional development and advancement
  • Challenging, interesting work
  • Cutting edge technology that improves the world around us
  • Bottomless book budget
  • Company summer and winter parties (that are fun to attend)


  • We're recognized experts in our field—people around the world seek us out
  • Our clients like us
  • We're debt-free and profitable
  • Fair, equitable salaries, a good group benefits program, health spending account, RRSP matching, and profit sharing


  • A central downtown location overlooking Victoria's Inner Harbour
  • An amazing rooftop patio (complete with BBQ)
  • Secure bike storage & showers
  • Lunchtime yoga on Wednesdays and Fridays
  • Thursday lunchtime speakers
  • Good coffee (we know how important this is)

*As a result of COVID-19, the majority of our employees are temporarily working from home. Working in the office is optional at this time.

We’re a great place to build your career.

Our colleagues are great people and make our company the kind of place we enjoy coming to every day. We reward top performers and stay true to our core values. Since 1999, we’ve built our business based on steady, sustainable growth – we’re still growing and our future is bright!

Note: To avoid potential formatting issues, we require that you submit your resume and cover letter as PDF files.

Note: We use a recruitment tool to reach out to candidates so please check your inbox to ensure our emails are not being filtered as "Social" or "Promotions" (our provider has been notified).

Additional Info

Job Type : Full-Time

Location : Victoria, BC

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