Smart Dolphins is a Victoria IT provider that has worked with businesses across Vancouver Island for 26 years. The team runs as a close group we call the Pod, and that culture is a large part of how the work gets done. Poplar is our newer venture, a young consulting practice helping small and mid-sized businesses get real value from AI and Microsoft 365. It is early days by design, and the right person will see that as the appeal: a chance to build expertise in an emerging field from the ground up. This role spans both companies. You would join the Pod and start with Smart Dolphins clients, learning how our typical client businesses run, then move into Poplar delivery over your first year. That early time inside the MSP is a deliberate way in.

The work itself is client-facing, business first and technology second. The focus is the outcome, not a fixed set of tools. Sometimes that means helping a team use what they have better. Sometimes it means recommending the right new tooling, whether that is AI, Microsoft 365 licensing, or something else. Depending on the engagement, you might advise and hand off, or own the recommendation through to a decision. You do not need to arrive fully formed. We care more about instinct and how you work with people than about a polished résumé, and we will develop the rest. Whoever takes this role will help shape how we deliver and how we work with clients.

Finding the right person is of paramount importance to us. We hope that this overview of the opportunity sparks a strong interest in that right person. If you feel that this person is you, please apply! We’d like to receive an up-to-date resume with a brief cover letter describing why you are an excellent candidate for this position! Thank you. 

For more info and to apply, please visit our page: Technology Adoption Consultant Application

*This is a hybrid position; therefore, you must reside in Victoria, BC at the time of hire.*

Learn more about us:
About Poplar IT | AI Adoption & Managed IT Consulting
Managed IT Services Victoria BC | Smart Dolphins