Classification: Information Systems R27 

Reports to: Team Lead, Digital Services 

Union/Excluded: BCGEU 

Security Screening: Required

Additional Info: An eligibility list to fill future vacancies may be established. Testing may be required. Lesser qualified applicants may be appointed at a lower level.  

We are seeking a Senior Business Systems Analyst to join our team in VICTORIA, British Columbia, Canada.  

The Senior Business System Analyst is responsible for supporting the configuration, maintenance, and optimization of our Oracle Fusion Cloud applications. This role involves working closely with business users and IT teams to ensure that Oracle Fusion applications align with organizational needs and are effectively implemented. The Business System Analyst will play a critical role in identifying system requirements, performing functional testing, troubleshooting issues, and ensuring system efficiency and reliability. 

The ideal candidate will have expertise in ITIL ticket management, business processes, and an ability to support system implementations, optimizations, and troubleshooting efforts. 

Hybrid Work Model 

This position is located in our Victoria, BC office. You will have the flexibility to work part of the time on-campus and part of the time off-campus. The requirement for in-office presence is a minimum of 40% of your schedule in a month. Additional requirements are determined by the role functions and operational needs of each business area.  

Responsibilities 

• Plans and delivers multiple systems projects including chairing meetings, defining objectives, priorities, timeline and resource requirements, and leading systems professionals in defining work assignments. 
• Manages the design for enhancements and maintenance of mission critical systems by developing business and functional requirements/specifications and leading walkthroughs to ensuring the requirements and associated specifications address the business need. 
• Meets with client stakeholders to identify how technology can be used more effectively to resolve business and/or organizational issues and collaboratively establishes strategic plans and budgets that will drive substantive change to existing systems and business processes. 
• Conducts investigations of possible solutions including incorporating untested concepts, identifying internal and external impacts and linkages, and consulting with other systems professionals. 
• Conducts business needs assessments, data collection, and technology research, and analyzes options, risks, cost benefits and support requirements of various proposed solutions. 
• Facilitates meetings with management and staff to resolve issues concerned with proposed systems/program changes. 
• Leads the preparation of detailed business cases and project feasibility studies and provides recommendations through the Corporation's internal planning and approval process. 
• Develops briefing notes, position papers, and presentations to clients and branch managers on detailed project proposals, and on emerging or overlapping issues in order to guide decision making. 
• Ensures client requirements and priorities are understood and met throughout the software development life cycle (e.g. change management, problem resolution, acceptance testing, implementation, and post implementation reviews). 
• Develops contract specifications, negotiates the terms and advises on the selection of contractors. 
• Monitors project progress, resolves technical and logistical issues, identifies conflicts for re-prioritization, prepares and monitors budgets and signs off deliverables as Qualified Receiver. 
• Manages business impact of system changes, including leading the development and presentation of user training and educational materials, and leading client meetings to resolve problems related to process changes and linkages. 
• Contributes to the development of program and BC Pension Corporation information technology policies, procedures and guidelines. 
• Provides coaching to staff. 
• May supervise a small-to-midsize team composed of business systems analysts. 
• May assign work, conduct/contribute to performance plans and reviews, approve leaves, and address performance/behavioral issues for business unit. 
• May manage talent attraction, development and retention. 
• Other related duties.
  
  

Qualifications 

Must have 

• Post-secondary degree in computer science, information systems or related field. An equivalent combination of education, training and/or experience may be considered. 
• Two years of proven experience in ITIL Ticket Management. 
• Three years of recent experience leading business analysis and/or business system analysis on large scale business operations. 
• Experience leading system projects with demanding timelines. 
• Experience gathering and documenting business requirements and/or functional specifications by facilitating cross-functional meetings. 
• Demonstrated experience coaching and mentoring others. 

Nice to have: 

• Experience with various Oracle Fusion modules (such as Finance, Human Capital Management, Supply Chain Management, Procurement, etc.). 
• Experience with Oracle SQL, PL/SQL, and Oracle Cloud Reporting tools. 
• Experience with Oracle Fusion integration tools, APIs, and data migration methods. 
• Experience configuring, maintaining, and optimizing Oracle Fusion Cloud applications (or other equivalent cloud-based systems).  
  
  

Knowledge, Skills and Abilities 

• Thorough knowledge of business analysis and/or business systems analysis planning methodologies and standards. 
• Excellent analytical, problem-solving and decision-making skills. 
• Strong verbal and written communication skills, with the ability to adapt communication style for technical and non-technical audiences. 
• Proactive and self-directed with excellent organizing, prioritization, planning and time management skills. 
• Ability to successfully manage multiple assignments at once. 
• Ability to establish, maintain and promote effective relationships with a variety of groups or individuals. 
• Knowledge of change management processes and project management methodologies. 
• Thorough knowledge of application design and development life cycle. 
• Ability to deliver system enhancements and perform maintenance activities underdemanding timelines.
  
  

Application requirements 

Cover letter: Please do not submit a cover letter; it will not be reviewed. 

Resume: A resume is required as part of your application. Ensure your resume includes your education, the start and end dates (month and year) of your employment, and any relevant information that relate to the job requirements. 

Questionnaire: As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses will be used to shortlist applicants against the job requirements. Please allow approximately 15 minutes to complete this questionnaire. 

Applications will be accepted until 11:59 pm PST on the closing date. Late applications will not be considered.

Diversity & Inclusion 

BC Pension Corporation is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.  

We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or accommodation due to a disability, please email us at jobs@pensionsbc.ca.   

Thank you for your interest in working with us. We will let you know about your status in this competition as soon as possible. If you have questions about this opportunity, please email us at jobs@pensionsbc.ca.